Complaints procedure within the framework of the German Supply Chain Act (LkSG) at Zimmer Group

Zimmer Group, based in Rheinau, Germany, is a family-owned company that firmly believes that communicating and upholding values makes an important contribution to the success and long-term responsibility of our business practices. We strive to ensure the highest standards with regard to human rights and social responsibility in our supply chain. As part of our commitment to transparency and accountability, we provide you with the opportunity to bring potential violations of the Supply Chain Act to our attention.

Complaints can be made via the following e-mail address:  complaint@zimmer-group.com

We take all incoming complaints seriously and are committed to investigating them thoroughly. As a family-owned company, the values that shape our business are particularly important to us. We will take appropriate measures to remedy any violations and to help ensure that our supply chain meets high ethical standards.

Learn more about our standards and ethical requirements for our business partners in our Supplier Code of Conduct, which defines our values for responsible cooperation. You can download the Supplier Code of Conduct here: German version | English version.

Your cooperation is invaluable in helping us meet our obligations and continuously improve.

Zimmer Group is committed to its corporate duty of care and has drawn up a guideline on the responsible handling of conflict minerals, which you can view here:
German version | English version

Thank you for your trust in the Zimmer Group.