Spare parts service

Original spare parts from the KNOW-HOW FACTORY – the guarantee for absolute reliability.

Spare parts sales

Is everything running smoothly apart from just one defective part? And do you know exactly what needs to be done and want replace the product yourself? No problem. Order the required spare part here. To find it, navigate through our product structure to the article you want. Look in the exploded drawings and bills of materials for the spare part you are looking for. Done!

Service contact


Defective? We will repair it for you.

Is your product no longer functioning faultlessly? We can help. Our experts will carry out repairs for you at low cost. To make a repair request, please proceed as follows: print the repair form provided via the link below, fill it in and enclose it with your shipment. Please address the package as stated on the repair form.

Just in case you need to: returns.

It is no problem at all if you want to return a product that has been delivered. To ensure that the shipment arrives at the right place within our company, please proceed as follows: Print out the return form provided via the link below and enclose it in the package for shipment. Please address the package as stated on the return form.

If you still have questions, please call our Service department.

Service contact    Return consignment notes